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Engineering Director - IMDP Infrastructure
Category: Banking, Restaurant
  • Your pay will be discussed at your interview

Job code: lhw-e0-88161622

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American Express

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  Job posted:   Thu Apr 12, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Engineering Director - IMDP Infrastructure

American Express is embarking on an exciting transformation driven by adoption of leading edge industry solutions to enhance our capabilities in the digital marketplace. Amex's Information Management & Digital Partnerships organization (IMDP) delivers enterprise-wide Database, Big Data, analytics, API and Fast Data platforms, as well as enables acquisitions, marketing, digital payments, commerce and emerging growth opportunities across business lines.

As an Engineering Director in our Enterprise team you will be responsible for architecting and engineering the infrastructure the general purpose analytics and blockchain technology to support applications across the enterprise. This includes the selection and configuration of hardware and software stacks including compute, storage, network, virtualization, monitoring and reporting tools. Components in the portfolio include Big Data, Blockchain, SAS, Teradata, VMWare, and associated tools.

* Work with customer teams to understand requirements and business capability roadmaps
* Understanding emerging industry offerings in the analytics domain and determining appropriate solutions that will add value and leadership to AXP analytical capabilities
* Develop an annual infrastructure roadmap to define the infrastructure plan needed to support business capabilities, leverage new technology, and improve operational excellence
* Partner with architects and engineers to define the proper infrastructure solutions to meet customer requirements and roadmaps
* Provide the engineering design and provisioning of the platform hardware and software (SAS, Big Data, data management, databases, etc.)
* Coordinate provisioning of the physical infrastructure with data center infrastructure team, networking teams, and storage teams
* Partner with technical architects and engineers ensure world class performance and availability is delivered with infrastructure deployments
* Install and manage maintenance of the operating systems and middleware software
* Install and manage maintenance of utility infrastructure needed to support the platforms (LDAP/ADS integration, backups, monitoring, auditing, etc.)
* Assist with complex tuning, availability, networking, performance engineering and problem support activities Ensure proper policies and procedures are followed for production access and change management
* Collaborate with operation support teams for planned changes and outages
* Maintain asset management records for infrastructure inventory
* Comply with enterprise standards and processes
* Manage vendor relationships regarding hardware and core system software
* Manage financials for the team and engineering capabilities
* Identify and drive reengineering opportunities
* Drive standardization to reduce costs and improve efficiencies
* Conduct POCs to test new software tools and optimization opportunities
* Evaluate vendor offerings in the marketplace and recommend appropriate solutions for Amex and influence vendors to provide solutions to meet Amex needs

* Minimum of 10 years of distributed systems management and support experience
* Expert level knowledge and experience in managing distributed systems end to end.
* Knowledge and experience with infrastructure provisioning and software maintenance
* Ability to provide architecture and engineering vision for the portfolio platforms
* Ability to formulate a strategy and then execute transformation projects to enhance capabilities
* Ability to work in a 24 x7 environment
* Familiarity with ITIL processes and ability to implement efficient processes for optimal availability at best in class TCO
* Experience with change and problem processes and tools
* Lead team members in multiple geographic locations and timezones
* Prior experience in engineering infrastructure roles a plus
* Must possess strong written and verbal communication skills, with the ability to influence cross functional teams, business partners and vendor partners, and technology leaders
* Strategic thinker with analytical and problem solving skills.
* Solid technical skills in distributing computing and grid platforms, architecture, and infrastructure.
* Experience in defining and executing technology and portfolio strategies.
* Experience in managing vendor relationships to drive accountability and delivery.
* Possesses knowledge about industry best-practices in emerging technology and support of solution delivery disciplines
* Comfort working in an evolving and rapidly changing environment
* Financial management experience
/Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions./

**Job** *Technology*

**Title:** *Engineering Director - IMDP Infrastructure*

**Location:** *SD-Pierre*

**Requisition ID:** *18003167*

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